FAQ

Frequently asked questions

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Here's a few answers to our most common question

What are Herbal Medicines?

Ayurvedic or Herbal medicines – also called botanical medicine or phytogenic substances – refer to using processed plant’s seeds, berries, roots, leaves, bark, or flowers for medicinal purposes. Herbalism has a long tradition of use outside of conventional medicine. It is becoming more mainstream as improvements in analysis and quality control along with advances in clinical research show the value of herbal medicine in treating and preventing diseases.

Why Herbal medicines?

Herbal medicines are prepared from natural substances which are readily accepted by the body. In other forms like allopathy, chemicals are used which are not accepted by the body and thus the body reacts to them in the form of side effects. Since herbs are a form of nature, herbal medicines stimulate the body to treat the disease together with the direct action on the infection. This makes sure that the infection does not return even post treatment. In addition to this, there are no side effects.

Why should I use Grocare's Products and not other ayurvedic forms of treatment?

We conduct high level of research on our formulations. Each ingredient is of the highest quality. This makes our products more effective. We do not believe in cost cutting and strive to deliver the best products in the market. Before any product is launched, it goes through many years of extensive R&D and trials which makes sure that our products are top of the line.

Should I take any other Brands' herbal medicines while using Grocare's products?

No. Grocare cannot vouch for any other brands’ herbal medicines as we are not aware what quality of ingredients they use. They may not go well with each other which may create advert reactions. Plus, with Grocare’s products, you will never need other Brands. However, if you are on medication for other diseases such as blood pressure or diabetes for which you consume allopathic medicines, these can be consumed and there will not be any adverse reactions between them.

General perception is that Herbal medicines are slow in curing diseases. Is that why you suggest them for 6 months or more?

Grocare India is here to change this very perception that herbal medicines are slow. We are proud of introducing such products, which will help you cure the disease in the long run, but the initial symptoms of the disease reduce within 10 – 15 days. We suggest the use of the medicines for 6 months or more, as post the complete treatment, the disease will not return and will also help in improving your overall lifestyle.

Where can I buy Grocare Products?

Please log into our website www.grocare.com, go to self diagnosis section, select your disease and place your order online. You can pay by Debit/Credit Card and also Netbanking (Direct bank transfer). Most banks are covered. Your ordered products shall be delivered at your door step by a reputed courier. For International customers, payment is by Paypal (On request by email, also Direct bank transfer at an extra charge) and delivery is by DHL Courier.

Is it safe to use my credit or debit card / netbanking on Grocare site?

Grocare site is a fully secured site with SSL certificate and you can confidently buy on this site, without any fear. For more information on SSL, please see : https://www.globalsign.com/en/ssl-information-center/what-is-an-ssl-certificate/

How do I take/consume Grocare products?

Put tablets in your mouth and drink normal/ warm water to swallow. Avoid cold water.

Can I take two or more Grocare products simultaneously?

Yes, there is no cross interaction if two or more of Grocare products are taken simultaneously.

How long should I wait before I see the results?

Generally, the initial results are seen within a couple of weeks, but can take longer in chronic cases. Please feel free to ask our technical expert at info@grocare.com or on helpline at 098221 00031 for individual cases.

How long should I continue to use Grocare products?

Depending on the discomfort / disease, and its duration, treatment would differ ranging from 3-8 months. Please feel free to ask our technical expert at info@grocare.com or on helpline at 098221 00031 for individual cases.

In how many days will I receive the products after placing my order?

Our policy is to send the medicines within 24 hours of your order. However, please allow 4-7 working days for the courier to be delivered for both within India and overseas. Kindly place your next order at least one week before dose gets over – in order not to miss a dose.

Are all Grocare products free from side effects?

Yes, all of Grocare products are made using natural pure herbs and are free from side effects in prescribed dose.

I have chronic backache/ frozen shoulder / knee pain. What do you advice?

ORONERV (Earlier Nervica) & ACIDIM both twice daily may be helpful for this condition. For more details, please see the video at www.youtube.com/watch?v=KvEEklaOnjk

Can these products be given to pregnant ladies and children?

Yes, all of Grocare products are safe and can be given to pregnant ladies, Nursing mothers and children.

Can these products be given to people above 60 years of age?

Yes, all of Grocare products are safe and can be given to elderly people.

Do I need to follow a special diet when having Grocare products?

Avoid Cold water. Avoid cold water, Jogging, Gym and exercises while recovering. A detailed diet plan with resctricted items will be given to you with each order.

What happens if I miss a dose?

If you miss a dose, try to take it as soon as you remember. For example, if you miss a morning dose, and remember in afternoon, please take the dose after lunch and then the next dose after dinner as usual.

Whom should I contact for a product related query or feedback?

Please feel free to ask our technical expert at info@grocare.com or on helpline at +91 98221 00031 for all queries and feedback.

Can I continue with allopathic/homeopathic treatment while having Grocare products?

Before altering the schedule of prescription medications you follow, please check with your physician. Grocare products can be used in conjunction with allopathic medicine. They can help protect and make the body stronger along or after drugs or surgery.

What do I do if I don’t like the taste of the product or unable to swallow the entire sachet?

Most Herbs have natural bitter/ pungent taste. Grocare products do not contain any artificial flavours / taste / coating etc. If you cannot swallow the entire sachet at one go, please try taking it in 2-3 sub doses.

Are Grocare products FDA approved?

Yes, all Grocare products are FDA India approved. Licence No. and details are mentioned on each primary packing.

What do I do if I want overseas courier of products?

Grocare products are shipped worldwide by DHL. Please order online – payment is via Paypal through your credit card. Write to us at info@grocare.com or contact us on phone at +91 98221 00031.

Which diseases are cured by Grocare products ?

Over 40 lifestyle disorders can be successfully treated with Grocare products. Simply visit www.grocare.com and visit 'self diagnosis' section, type or select your disease and find out more.

How can I become distributor or channel partner of Grocare India ?

Please see our video www.youtube.com/watch?v=SapG5UUBfn4 and contact us at info@grocare.com or customer care +91 98221 00031.

DISCLAIMER

The above are general guidelines only and not meant for individual’s treatment. Please consult your Physician before treatment